Inventory Specialist
Company: WALGREENS
Location: Minneapolis
Posted on: April 17, 2024
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Job Description:
Responsible for executing, monitoring, and training inventory
best practices and standard operating procedures for the entire
store, including both front end and pharmacy. Supports pharmacy
inventory management activities, including receiving, counting,
ordering, and facilitating returns. Champions On-Shelf Availability
and is responsible for receiving, counting, pricing, returns, and
all in-store inventory processes. Validates and ensures accuracy of
planograms. Responsible for reviewing and coordinating the proper
use of reports and system applications, which have an impact on the
accuracy of front end and pharmacy on-hand balances and pricing.
Responsible for executing and maintaining front end and pharmacy
asset protection techniques, and filing claims for warehouse and
vendor overages (merchandise received, but not billed), shortages
(merchandise billed, but not received), order errors or damaged
goods including prescription drugs. In designated stores, as
required, opens and closes the store in the absence of store
management, including all required systems start-ups, required cash
handling and cashier responsibilities, and ensuring the floor and
stock room are ready for the business day. Customer
ExperienceEngages customers by greeting them and offering
assistance with products and services. In designated stores, when
serving as the leader on duty, resolves customer issues and answers
questions to ensure a positive customer experience. Models and
shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied, etc.).
OperationsExecutes and coaches team members on warehouse and vendor
inventory management processes including but not limited to
creating, reviewing, and receiving orders. Scans in all deliveries
while the vendor is still in the store, including common carrier
deliveries. Focuses on One Box receiving. Takes the appropriate
action marking delivery as received if the product was physically
delivered, contacting vendor for past undelivered scheduled
receipts, and opening tickets as needed to correct inaccurate
orders. Under the supervision of the pharmacist-in-charge, verifies
all pharmacy shipments are posted for products physically received
at the store. Completes or verifies postings of all pharmacy
warehouse orders, ABC prescription and OTC orders daily, secondary
vendor orders, flu and dropship orders performing any necessary
tote audits, and accurately reporting any shortages or damaged
product. Completes On-Shelf Availability (OSA) end-to-end process
including warehouse and direct store delivery (DSD) for
planogrammed departments, executing disposals, call-ins, and vendor
returns before expiration, completes scan outs/ scan outs returns
on all subscribed departments including vendor/ DSD departments and
pharmacy scan outs. Under the supervision of the
pharmacist-in-charge,completes pharmacy inventory activities
including but not limited to pharmacy recalls following Pharmacy
Hazardous Waste Policy, vendor returns, non-controlled, and damaged
salvage returns. Facilitates excess inventory returns or interstore
pharmacy transfers where applicable for non-returnable ABC
overstock. Verifies posting of all pharmacy/ prescription claims.
Completes execution of all pricing activities including price
changes, markdowns, and markdowns deletes. Responsible for basic
department pricing, including daily price changes, accurate pricing
with correct signage, and reliable and timely completion of any
additional regulatory pricing tasks. Responsible for supporting
front end and pharmacy ordering by ordering expense items. Monitors
pharmacy manual orders to identify excess orders. Maintains
consigned inventory and orders as required. Ensures all designated
pull & quarantine item on-hands are updated and placed in the
designated holding area. Maintains accurate inventory counts.
Maintains the accuracy of on-hand quantities including but not
limited to basic departments, stockroom, overstock locations. Under
the supervision of the pharmacist-in-charge, maintains accurate
inventory counts and accuracy of on-hand quantities in pharmacy and
completes pharmacy smart counts. Ensures the store maintains
inventory compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products). Assists
in the maintenance of inventory records, including receiving and
posting of all products (in the front-end)) received at the store
in all inventory systems. Organizes files and retains all
invoices/receipts/return authorizations necessary for all inventory
activities. Helps to prepare for physical inventory and supports
the physical inventory day activities, including but not limited to
preparing sales floor, stockroom, and pharmacy for inventory and
auditing the third party team on the day of inventory. Supports
keeping all counters and shelves clean and well merchandised.
Knowledgeable of all store systems and equipment. Assists and
coaches store team on all package delivery activities, including
scanning in and out of packages, completing all daily inventory
functions and, package returns at Walgreens. Supports execution of
Pickup Program. In designated stores, when serving as the leader on
duty, responsible and accountable for registering all related sales
on assigned point-of-sale system (POS), including records of
scanning errors, price verifications, items not on file, price
modifications, and voids. Completes product returns, order voids,
customer refunds, cash drops to safe, and provides change as
requested for point of sale. Complies with all company policies and
procedures; maintains respectful relationships with coworkers.
Completes any additional activities and other tasks as assigned.
Training & Personal DevelopmentAttends company-based trainings for
continuous development and completes all e-learning modules
including safety training requirements. Obtains and maintains a
valid pharmacy license/certification as required by the state.
CommunicationsServes as a liaison between management and
non-management team members by coaching and developing other
capabilities with inventory systems. When serving as the leader on
duty, communicates assigned tasks to team members and reports
disciplinary issues and customer complaints to management. Basic
Qualifications One year of prior retail work experience with
knowledge. Must be fluent in reading, writing, and speaking English
(except in Puerto Rico). Must have a willingness to work a flexible
schedule, including evening and weekend hours. Demonstrated
attention to detail and ability to multi-task and manage execution.
Experience in identifying operational issues and recommending and
implementing strategies to resolve problems. Preferred
Qualifications Prefer previous experience as a shift lead, pharmacy
technician, designated hitter, or customer service associate.
Prefer to have prior work experience with Walgreens, with an
evaluation on file. The following information is applicable for San
Francisco, CA applicants: Pursuant to the San Francisco Fair Chance
Ordinance, we will consider for employment qualified applicants
with arrest and conviction records. An Equal Opportunity Employer,
including disability/veterans. The actual compensation that you
will be offered will depend on a variety of factors including
geography, skills and abilities, education, experience and other
relevant factors. This role will remain open until filled. To
review benefits, please click here jobs.walgreens.com/benefits. If
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Keywords: WALGREENS, Blaine , Inventory Specialist, Professions , Minneapolis, Minnesota
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