Senior Manager, Information Technology - Retail

Company: United Natural Foods
Location: Stillwater
Posted on: March 26, 2026

Job Description:

The Senior IT Manager Retail Digital Commerce is responsible for leading the technology retail business and the omni-channel shopping experience. This role is responsible for technical solutions that run digital platforms. This including: planning, coordinating, and supervising all activities related to the design, development, and implementation of application/infrastructure systems, services, and processes. Manages a team, establishing goals and objectives, managing performance and deliverables, and developing and mentoring staff. This position operates with latitude for un-reviewed action or decision. Job Responsibilities: Core Responsibilities Lead design and strategic planning for all systems within digital commerce including loyalty programs Partner with the business sponsors to determine the technical feasibility of proposed changes for their business area. Oversees determination of scope and business requirements for changes in their business area. Manages the execution and delivery of department projects, including problem definition, and recommendation of changes to systems, infrastructure, or processes. Oversees efforts in working with application/infrastructure support organizations to assist in the hand-off between development and support. Maintains customer relationships and integration of activities through regular communications with business/IT managers and directors. Identifies and coordinates activities requiring resources across the Information Technology Department. Accountable for all aspects of managing both internal and external teams. This will include setting goals and objectives and applying them to developing and improving individual, team, and organizational performance. Stays abreast of emerging technologies and trends in the digital commerce and loyalty areas to drive innovation into the organization. Maintains an environment where all understand, and are committed to, providing excellent service to internal and external customers. Contributes to the ongoing evolution of processes/methodologies that pertain to software development lifecycle, people management, business process, or information services. Performs other duties as assigned. Job Requirements: Education/Certifications: Bachelor’s degree in management information systems, computer science, or related discipline is preferred Experience: 6–8 years of relevant Information Technology experience required. Experience leading a team(s) made up of associate and contract resources in multiple locations, including offshore required Demonstrated ability to influence key Technical Service and Business leaders. Managing conflicting approaches aligned to the strategic roadmap. Experience managing Vendor Relationships Knowledge/Skills/Abilities: Experience in retail business practices. Knowledge of ecommerce platforms Excellent written and verbal communication skills, strong customer focus, and demonstrated ability to work in geographically dispersed teams. Ability to manage competing priorities. Ability to create process and process design where none or little exists. Ability to create a strategic landscape that delivers against IT goals. Ability to build strong teams across dispersed work locations, including mentoring and providing developmental goals Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Hybrid Role: This position follows a hybrid schedule working in office (2) days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required. Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons. Physical Environment/Demands: Office Roles: Most work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at a desk or computer terminal. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. Stooping, bending, twisting, and reaching may be required in the completion of job duties. The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Company: SUPERVALU Inc Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state/provincial and local laws. Benefits: Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program (or retirement savings plan if in Canada); medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account (U.S. only), subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate’s first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI’s commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors. UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act or for Canadian applicants in accordance with provincial human rights legislation.

Keywords: United Natural Foods, Blaine , Senior Manager, Information Technology - Retail, IT / Software / Systems , Stillwater, Minnesota