Frank & Andrea - Minneapolis - General Manager

Company: Tier1usa
Location: Minneapolis
Posted on: June 1, 2025

Job Description:

Frank & Andrea - Minneapolis - General Manager Address 1235 4th St SE, Minneapolis, MN 55414, USA Compensation $65,000.00 - $75,000.00/yearJob DescriptionFull-time roleGeneral Manager Role: The General Manager (GM) is the cornerstone of the restaurant's success, responsible for overseeing all aspects of operations. This position requires a strong leader who can drive sales growth, manage a high-performing team, and ensure the restaurant meets its financial and operational goals. The GM will work closely with the President and Assistant General Managers to create a thriving environment for both staff and customers.Essential/Primary responsibilities:Job Responsibilities:--- Managing: Oversee Assistant General Manager, Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies.--- Hiring & Firing: Oversee the hiring and termination processes to ensure the team is composed of qualified and individuals who exhibit F&A's core values.--- Interview: Conduct interviews and make hiring decisions for store leadership positions. --- Onboarding New Staff: Lead the onboarding process to ensure new team members are well-integrated and trained. --- Performance Reviews: Assess team performance, providing feedback and conducting performance reviews. --- Setting Restaurant Goals: Collaborate with President to set and achieve strategic goals for the restaurant. --- Customer Feedback: Address and respond to customer feedback, maintaining a high standard of service. --- Driving Sales Growth: Develop and implement strategies to drive sales, including expanding catering services and forming partnerships.--- Ensuring Smooth Weekly Operations: Ensure all operational aspects of the restaurant run on a weekly basis. --- Create & Implement Ideas for Operational Improvement: Identify and implement improvements to enhance efficiency and service quality.--- Crisis Management: Act as the primary decision-maker during issues, ensuring safety and continuity of operations. --- Respond to Store Correspondence: Handle written and verbal communication promptly and professionally. --- Monitoring Labor Costs: Monitor and manage labor costs, and track staff overtime to ensure they are within budget. --- Scheduling: Review, provide feedback and approve schedules for the team, ensuring optimal coverage for all shifts. --- Inventory: Conduct inventory audits to verify accuracy, investigate discrepancies, and implement corrective actions when needed.--- Store Reviews: Respond to all customer reviews, complaints, etc.--- Maintenance: Report any and all necessary repairs; coordinate with vendors to have repairs done in a timely manner.Secondary Responsibilities:--- Lead Bi-Annual all team meetings.--- Lead weekly Operation's L10 meeting--- Attend weekly Leadership L10 meeting--- Execute a variety of different tasks as needed in accordance with President/Ownership requestsSkills/Competencies to include:--- Preferred bilingual in Spanish - reading, writing and speaking.--- Knowledge of, and proficiency in, supervisory practices and procedures--- Strong operational skills in a fast-paced food service environment--- Ability to manage labor costs and optimize staffing.--- Excellent communication and interpersonal skills.--- Strong organizational and problem-solving abilities.--- Knowledge of food safety and sanitation procedures--- Strong proficiency in using modern communication and productivity tools is essential. --- Experience with Slack for team communication and GoogleDrive for document management and productivityPhysical Demands--- This position requires some travel by vehicle--- May require lifting up to 50 lbs.--- Ability to stand for extended periods and work in a fast-paced environment.Years of Experience: 2+ years of restaurant managerial experienceEducation: Highschool Diploma or GED required; higher education in business is a plus.Benefits: Competitive salary with performance-based incentives.Availability: 50 hour salaried position, requires a flexible schedule to meet demands of the business. Expected 30-40 hours per week on site.Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Frank & Andrea regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .
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