Security Manager - Event Management
Company: Disability Solutions
Location: Minneapolis
Posted on: May 3, 2024
Job Description:
Job Summary Event Security Account ManagerJob Summary:Security
and event venue experience required!Salary: $65000 / yearUnder the
direction of the Area Manager/Regional Director, the Account
Manager directs and coordinates activities to obtain optimum
efficiency and economy of operations and maximize profits by
performing the duties personally or through subordinate staff;
coach, train the operations workforce to improve individual skills.
This position will oversee off-site and temporary events in the
Twin Cities including sporting events, concerts, festivals, and
more.Essential Duties and Responsibilities:
- Ensure all day to day operations are operating within the
procedures set forth by the company. These operational categories
include recruiting, hiring, security licensing, training,
scheduling, event day operations and administrative
responsibilities.
- Under the direction of Area Manager / Regional Director,
responsible for creation of staffing estimates - tracking estimated
cost vs. actual cost; review of contracts for compliance;
supervision of company labor and subcontractors; ensuring accurate
payroll, invoices and timely collections
- Suggest operation strategies to Area Manager / Regional
Director that improve execution and provide additional value in a
cost-effective manner; seeks to continuously improve the state of
account(s) while safeguarding the company
- Effectively communicate goals to the event-day operations team
and communicate with the wider organization, where applicable, and
maintains accurate and up to date records necessary for processing
of internal and external reports
- Proactively communicate with and seek feedback from all
customers. Seek to continuously improve customer satisfaction; meet
with customers on a regular basis to ensure we are meeting their
needs; share updates with leadership
- Supervise and coach subordinates in a manner that maintains
morale, skills proficiency and productivity. Managerial
responsibilities include but are not limited to mentoring, coaching
and developing subordinates; planning, assigning and directing
work. Recruit and train team members as required by business
needs
- Responsible for the accurate (within 98%) and timely completion
of all payroll records at designated account(s)
- Responsible for accurate and timely scheduling of staff, ensure
all open position(s) are filled within 96 hours of shift start time
at designated account(s)
- Adhere to budget(s) set forth including, but not limited to;
overtime percentages (below 2%), labor percentages, profit rate,
open post rate, revenue within account(s)
- On-call weekends/evenings, outside of core business hours as
needed
- Up to 25% travel may be required
- Perform other duties and responsibilities as requested or
requiredMinimum Qualifications:
- Valid Driver's License and reliable transportation
- Excellent management skills
- Customer Focus - Maintaining awareness and seeking to meet the
needs and wants of the internal and external customers
- Excellent communication skills both oral and written
- Leadership Orientation - Actively seeks ways in which to act as
a role model, guide, develop and mentor others within the
Operations Department; Strong team leadership, team building and
facilitation skills
- Screening experience
- Venue or Entertainment experience
- Initiative - Engages in proactive behavior and looks for new
project opportunities
- Adaptability - Responds effectively to changes in situation or
information
- Bachelor's degree in related field or equivalent
experience
- Minimum of three years of previous operations, service or field
or project management experience
- Experience in one or more of the following industries
preferred: event staffing, security, sports management,
athletics
- Ability to pass a background checkPhysical and Mental
Demands:While performing the duties of this job, it is required to
sit, stand, walk, talk or hear. On occasion, it may be required to
climb and work in high places, stoop, bend or reach above the
shoulders. Position may also require work in confined spaces and
exposure to different types of outdoor weather conditions. Must
occasionally lift, push, or pull up to 25 pounds. Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception, and
ability to adjust focus.Working Environment:The position is an
office-based position with frequent requirements to work at or
attend scheduled events in an outdoor environment.The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
function.License #1144
Keywords: Disability Solutions, Blaine , Security Manager - Event Management, Executive , Minneapolis, Minnesota
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