Shift Leader
Company: Caribou Coffee
Location: Red Wing
Posted on: May 8, 2024
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Job Description:
At Caribou Coffee we create day-making experiences that spark a
chain reaction of GOOD! This is our purpose. Our team brings this
to life by focusing on whats really important around here TEAM,
GUEST, QUALITY! Its that simple. If youre ready to work somewhere
you can be yourself while making an impact on your community,
creating life-long relationships, and serving the best coffee
around, join our herd! Apply today and be part of the Bou
Crew!Position Overview: The Shift Leader is responsible for the
overall leadership and direction of the store in partnership with
the General Manager or the Assistant General Manager. The Shift
Leader is responsible for ensuring the team has a clear
understanding of goals, expectations, products, cleanliness, new
directives and guest connections during the shift.DOING What you
deliver:Demonstrates mastery of the DOING of Team Member with ease,
enthusiasm and excellenceLead shifts that focus on team engagement
and guest satisfaction with an unwavering commitment to Make Fun
HappenThinks strategically about maximizing product sales and waste
managementDemonstrates total store vision to take ownership of the
look and feel of the storeKnowledgeable about the deployment for
the day, and the roles and responsibilities associatedConsistently
leverages effective communication on the floor during the shiftSees
the needs of the team and guest and addresses situations before
they become problematicUnderstands the multiple priorities of the
shift and effectively communicates and delegates objectives and
tasksTakes ownership not only for the current shift, but also the
shift that followsResponsible for ensuring that the team is
executing SOP and quality standards correctly and
consistentlyActively and in the moment coaches and gives feedback
to Team Members to ensure they are bringing their best DOING and
BEING to their roleTrains team on role responsibilities, product
knowledge and promotional itemsPerforms administrative tasks with
integrity and to completion, including, but not limited to bank
deposits, inventory, store product orders and others as
assigned.Actively develops Team Members and is in conversations
about career and professional growth.BEING How you show up:Brings
the Core Values to life in all that you do: Support One Another,
Make Fun Happen, Be Yourself, Take Ownership, Serve With LoveTakes
ownership for their impact on other people and actively manages how
they show upDemonstrates confidence and owns the decision-making
responsibility of being the Manager on DutyIs resilient under
pressure and brings a being of calm in critical momentsBrings
joyfulness to leading the team, serving guests and being a
community memberSeeks to be of service and create success for
othersBrings enthusiasm and curiosity to the responsibility of
being a subject matter expert and helping others growDemonstrates
the humility and curiosity needed to be a leader of a diverse group
of people and shows an eagerness to grow and learnGives powerful
feedback and always looking to make the biggest difference by
coaching the team from commitment, not complianceTakes ownership
for, and is eager to, make a positive impact on othersSeeks to
create an inclusive and inspiring culture on every shift with every
team memberTakes full ownership of their own development and
actively seeks feedback and growth
opportunitiesQualifications:Required:At least 1 year of leadership,
restaurant, retail or customer service experience required, or
properly trained and approved by Caribou Coffee to take
responsibility as a Shift LeaderAbility to work at least one of the
following: early mornings, evenings, some holidays and/or
weekends.Must be at least 18 years of agePreferred:High school
diploma or GED equivalentA valid drivers license and reliable
transportationPhysical Requirements:The physical requirements for
this position are hearing, speaking, seeing, bending, reaching,
lifting up to 50 pounds, and being able to stand for 4 to 8 hours,
or the ability to accomplish the physical requirements with or
without reasonable accommodations.The duties of this position may
change from time to time. Caribou reserves the right to add or
delete duties and responsibilities at the discretion of Caribou or
its managers. This job description is intended to describe the
general level of work being performed. It is not intended to be
all-inclusive.Caribou Coffee Operating Company, Inc. and its
affiliates are proud to be Equal Opportunity Employers to all
applicants for employment and prohibit discrimination and
harassment of any type based on any characteristic protected by
federal, state or local laws. We are committed to equal employment
opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital
status, disability, gender identity or Veteran status. If you have
a disability or special need that requires accommodation, please
let us know.TM456Address: - 726 Main Street , Red Wing, Minnesota
55066 -The physical demands for this position are seeing, hearing,
speaking, reaching, lifting up to 50 pounds, sitting, standing, for
4 to 8 hours, bending, and moving intermittently during working
hours. These physical demands may be accomplished with or without
reasonable accommodations.The duties of this position may change
from time to time. Caribou Coffee reserves the right to add or
delete duties and responsibilities at the discretion of the company
or its managers. This job description is intended to describe the
general level of work being performed. It is not intended to be
all-inclusive.Caribou Coffee Company, Inc. and its subsidiaries
(Company) are proud to be Equal Opportunity Employers of
Minorities, Women, Protected Veterans, and individuals with
Disabilities and do not discriminate based on gender identity or
sexual orientation.Brand:Caribou Coffeeby Jobble
Keywords: Caribou Coffee, Blaine , Shift Leader, Hospitality & Tourism , Red Wing, Minnesota
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